Results of search for 'su:"Service industries"' › IPE Libraray Catalogue Hyderabad catalog

Results
	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 4th ed. Material type: Text Language: English Publication details: Boston : McGraw-Hill/Irwin, c2006 Online resources: Click here to access online Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (12)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)
	2.	Service operations management : improving service delivery / Robert Johnston and Graham Clark. by Johnston, robert, 1953- Clark, Graham Edition: 2nd ed. Material type: Text Language: English Publication details: India ; New York : Pearson India Education Services Pvt. Ltd., 2005 Availability: Items available for loan: Institute of Public Enterprise, Library (14)Call number: 658.812 JOH, ... Place hold Add to cart (remove)
	3.	Service Marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Rust, Roland T Zahorik, Anthony J Keiningham, Timothy L Material type: Text Publication details: New York : HarperCollins College Publishers, c1996 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 RUS. Place hold Add to cart (remove)
	4.	No cover image available Services Management : an integrated approach / edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel. by Looy, Bart Van Dierdonck, Roland Van Gemmel, Paul Material type: Text Language: English Publication details: London : Financial Times Pitman Publishing, 1998 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8'12 LOO.S. Place hold Add to cart (remove)
	5.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, christopher h Wirtz, Jochen Chatterjee, Jayanta Edition: 6th, 7th & 8th ed. Material type: Text Language: English Publication details: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2018 Online resources: Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (19)Call number: 658.8 LOV, ... Place hold Add to cart (remove)
	6.	Services Marketing : text & cases / Rajendra Nargundkar. by Nargundkar, Rajendra Edition: 3rd ed. Material type: Text Language: English Publication details: New Delhi, India : Tata McGraw Hill Education, ©2010 Availability: Items available for loan: Institute of Public Enterprise, Library (10)Call number: 658.8 NAR, ... Place hold Add to cart (remove)
	7.	Services Marketing Management / Peter Mudie and Angela Pirrie. by Mudie, Peter Pirrie, Angela Series: Professional and Trade Series Edition: 3rd ed. Material type: Text Language: English Publication details: Amsterdam : Elsevier / Butterworth-Heinemann, ©2006 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 MUD. Place hold Add to cart (remove)
	8.	Case studies on innovation / edited by Kumar Satyaki Ray; Arindam Mukherjee by ICFAI Ray, Kumar Satyaki Mukherjee, Arindam Material type: Text Language: English Publication details: Hyderabad : Icfai Books, ©2008 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 001.432 ICF. Place hold Add to cart (remove)
	9.	Case studies on MNCs in India : the competitive strategies / ed. by Rajendar singh Rathore by Icfai ed. by Rathore, Rajendar singh Material type: Text Language: English Publication details: Hyderabad : Icfai Books, ©2008 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 001.432 ICF. Place hold Add to cart (remove)
	10.	Services Marketing : operation, management, and strategy / Kenneth E. Clow, David L. Kurtz. by Clow, Kenneth E Kurtz, David L Edition: 2nd ed. Material type: Text Language: English Publication details: Cincinnati, Ohio : Atomic Dog Pub., c2004 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 CLO, ... Place hold Add to cart (remove)
	11.	Service Management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill/Irwin, 2006 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.802 FIT, ... Place hold Add to cart (remove)
	12.	Services Marketing / John E G Bateson, K Douglas Hoffman by Bateson, John E. G Douglas Hoffman, K Edition: 4th ed. Material type: Text Language: English Publication details: Andover : Cengage Learning ©2011 Availability: Items available for loan: Institute of Public Enterprise, Library (3)Call number: 658.8 BAT, ... Place hold Add to cart (remove)
	13.	Services marketing : text & cases Rajendra Nargundkar. by Nargundkar, rajendra Edition: 3rd ed. Material type: Text Language: English Publication details: New Delhi, India : Tata McGraw Hill Education, ©2010 Availability: Items available for loan: Institute of Public Enterprise, Library (11)Call number: 658.8 NAR, ... Place hold Add to cart (remove)
	14.	Services marketing : text and cases / Vinnie Jauhari, Kirti Dutta. by Jauhari, Vinnie Dutta, Kirti Edition: 2nd ed. Material type: Text Language: English Publication details: New Delhi : Oxford University Press, 2017 Availability: Items available for loan: Institute of Public Enterprise, Library (76)Call number: 658.8 VIN, ... Not available: Institute of Public Enterprise, Library: Checked out (1). Place hold Add to cart (remove)
	15.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, Christopher Wirtz, Jochen Chatterjee, Jayanta Edition: 7th ed. Material type: Text Language: English Publication details: India : Prentice Hall, 2011 Availability: Items available for loan: Institute of Public Enterprise, Library (40)Call number: 658.8 LOV, ... Place hold Add to cart (remove)
	16.	No cover image available Service management : a Harvard business review reprint series / Harvard Business Review. by Harvard Business Press Material type: Text Language: English Publication details: New York Harvard College 1979 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.91 HAR. Place hold Add to cart (remove)
	17.	Managing service industries; organizational practices in a postindustrial economy / Peter Mills by Mills, Peter Material type: Text Language: English Publication details: Cambridge Ballinger Publishing Co. 1986 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.1 MIL. Place hold Add to cart (remove)
	18.	Strategic service management: beyond the moment of truth / edited by Denis Boyle by Boyle, Denis (ed Material type: Text Language: English Publication details: Oxford Pergamon Press 1990 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.401 STR. Place hold Add to cart (remove)
	19.	Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, [and] John E.G. Bateson by Hoffman, K. Douglas Bateson, John E. G Edition: 5th ed. Material type: Text Publication details: Melbourne Cengage 2017 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 HOF. Lists: New Arrival - August 2020. Place hold Add to cart (remove)
	20.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, and Ajay Pandit by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 7th edition. Material type: Text Publication details: Chennai McGraw Hill 2019 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)
	21.	Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock and Jayanta Chatterjee by Wirtz, Jochen Lovelock, Christopher H Chatterjee, Jayanta Edition: 8th edition. Material type: Text Language: English Publication details: Chennai Pearson 2018 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 WIR, ... Place hold Add to cart (remove)
	22.	Services Marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: Seventh edition. Material type: Text Language: English Publication details: Chennai : McGraw Hill Education India Pvt. Ltd., 2019 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)
	23.	Service operations management : Improving service delivery / Robert Johnston, Graham Clark and Michael Shulver. by Johnston, Robert, 1953- Clark, Graham, 1949- Shulver, Michael Material type: Text Publication details: Chennai : Pearson, 2017 Online resources: Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658 JOH. Place hold Add to cart (remove)
	24.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz. by Lovelock, Christopher H Wirtz, Jochen Bansal, Harvir S Edition: 8th ed. Material type: Text Publication details: Chennai: Pearson india education services, 2018 Online resources: Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 LOV. Place hold Add to cart (remove)
	25.	Services marketing : Text and cases / Rajendra Nargundkar. by Nargundhkar, Rajendra Edition: 3rd ed. Material type: Text Publication details: New Delhi, India : Tata McGraw Hill Education, 2010 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 NAR. Place hold Add to cart (remove)
	26.	No cover image available Journal of services research. Material type: Continuing resource Publication details: Gurgaon : Institute for International Management and Technology, 2001- Availability: Items available for loan: Institute of Public Enterprise, Library (1). Place hold Add to cart (remove)
	27.	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. by Fitzsimmons, James A Fitzsimmons, Mona J Bordoloi, Sanjeev Edition: 8th ed. Material type: Text Language: English Publication details: Chennai: McGraw-Hill, 2014 Availability: Items available for loan: Institute of Public Enterprise, Library (3)Call number: 658 FIT, ... Lists: New Arrivals- September 1st to 30th 2022. Place hold Add to cart (remove)
	28.	Service operations management : improving service delivery / Robert Johnston, Graham Clark and Michael Shulver. by Johnston, Robert, 1953- Clark, Graham, 1949- Shulver, Michael Edition: Fourth edition. Material type: Text Publication details: India: Pearson; 2018 Availability: Items available for loan: Institute of Public Enterprise, Library (3)Call number: 658.812 JOH, ... Lists: New Arrivals- September 1st to 30th 2022. Place hold Add to cart (remove)
	29.	Service marketing communications/ Jochen Wirtz by Wirtz, Jochen Series: Winning in service markets series Material type: Text Publication details: Singapore : WS Professional, 2018 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.802 WIR. Lists: New Arrivals - March 1st to 31st 2023. Place hold Add to cart (remove)
	30.	Service quality and productivity management / Jochen Wirtz, NUS Business School, Singapore. by Wirtz, Jochen Series: Winning in service markets series Material type: Text Publication details: New Jersey : World Scientific, [2018] Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.4013. Lists: New Arrivals - February 1st to 28th 2023. Place hold Add to cart (remove)
	31.	Service management : operations, strategy, information technology / Sanjeev Bordoloi ,James Fitzsimmons, and Mona Fitzsimmons. by Bordoloi, Sanjeev Fitzsimmons, James Fitzsimmons, Mona Edition: 9th ed. Material type: Text Language: English Publication details: Chennai: McGraw-Hill, 2019 Availability: Items available for loan: Institute of Public Enterprise, Library (5)Call number: 658 BOR, ... Lists: New Arrivals - January 1st to 31st 2025. Place hold Add to cart (remove)
	32.	Service Operations Management : improving service delivery / Robert Johnston et al.. by Johnston, Robert Shulver, Michael Slack, Nigel Clark, Graham Edition: 5th ed. Material type: Text Language: English Publication details: Noida.: Pearson, 2023 Availability: Items available for loan: Institute of Public Enterprise, Library (5)Call number: 658.812 JOH, ... Lists: New Arrivals - February 1st to 28th 2025, New Arrivals - January 1st to 31st 2025. Place hold Add to cart (remove)

Refine your search

Availability

Authors

Collections

Item types

Locations

Series

Topics

Your search returned 32 results.

You are Visitor Number