IPE Libraray Catalogue Hyderabad catalog › Results of search for 'su:"Service industries"'

	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, valarie a \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 6th & 4th ed.Material type: Text Language: English Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Click here to access online \| Click here to access online \| Click here to access online Availability: Items available for loan: (12). Place hold Add to cart (remove)
	2.	Service operations management : improving service delivery / Robert Johnston and Graham Clark. by Johnston, robert, 1953- \| Clark, Graham. Edition: 2nd ed.Material type: Text Language: English Publisher: India ; New York : Pearson India Education Services Pvt. Ltd., 2005Availability: Items available for loan: Call number: 658.812 JOH (13). Place hold Add to cart (remove)
	3.	Service Marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Rust, Roland T \| Zahorik, Anthony J \| Keiningham, Timothy L. Material type: Text Publisher: New York : HarperCollins College Publishers, c1996Availability: Items available for loan: Call number: 658.8 RUS (1). Place hold Add to cart (remove)
	4.	No cover image available Services Management : an integrated approach / edited by Bart Van Looy, Roland Van Dierdonck, Paul Gemmel. by Looy, Bart Van \| Dierdonck, Roland Van \| Gemmel, Paul. Material type: Text Language: English Publisher: London : Financial Times Pitman Publishing, 1998Availability: Items available for loan: Call number: 658.8'12 LOO.S (1). Place hold Add to cart (remove)
	5.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, christopher h \| Wirtz, Jochen \| Chatterjee, Jayanta. Edition: 6th, 7th & 8th ed.Material type: Text Language: English Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2018Online access: Click here to access online Availability: Items available for loan: (19). Place hold Add to cart (remove)
	6.	Services Marketing : text & cases / Rajendra Nargundkar. by Nargundkar, Rajendra. Edition: 3rd ed.Material type: Text Language: English Publisher: New Delhi, India : Tata McGraw Hill Education, ©2010Availability: Items available for loan: Call number: 658.8 NAR (9). Checked out (1). Place hold Add to cart (remove)
	7.	Services Marketing Management / Peter Mudie and Angela Pirrie. by Mudie, Peter \| Pirrie, Angela. Edition: 3rd ed.Material type: Text Language: English Publisher: Amsterdam : Elsevier / Butterworth-Heinemann, ©2006Availability: Items available for loan: Call number: 658.8 MUD (1). Place hold Add to cart (remove)
	8.	Case studies on innovation / edited by Kumar Satyaki Ray; Arindam Mukherjee by ICFAI \| Ray, Kumar Satyaki \| Mukherjee, Arindam. Material type: Text Language: English Publisher: Hyderabad : Icfai Books, ©2008Availability: Items available for loan: Call number: 001.432 ICF (1). Place hold Add to cart (remove)
	9.	Case studies on MNCs in India : the competitive strategies / ed. by Rajendar singh Rathore by Icfai \| ed. by Rathore, Rajendar singh. Material type: Text Language: English Publisher: Hyderabad : Icfai Books, ©2008Availability: Items available for loan: Call number: 001.432 ICF (1). Place hold Add to cart (remove)
	10.	Services Marketing : operation, management, and strategy / Kenneth E. Clow, David L. Kurtz. by Clow, Kenneth E \| Kurtz, David L. Edition: 2nd ed.Material type: Text Language: English Publisher: Cincinnati, Ohio : Atomic Dog Pub., c2004Availability: Items available for loan: Call number: 658.8 CLO (2). Place hold Add to cart (remove)
	11.	Service Management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A \| Fitzsimmons, Mona J. Edition: 5th ed.Material type: Text Publisher: Boston : McGraw-Hill/Irwin, 2006Online access: Click here to access online Availability: Items available for loan: Call number: 658.8 FIT (2). Place hold Add to cart (remove)
	12.	Services Marketing / John E G Bateson, K Douglas Hoffman by Bateson, John E. G \| Douglas Hoffman, K. Edition: 4th ed.Material type: Text Language: English Publisher: Andover : Cengage Learning ©2011Availability: Items available for loan: Call number: 658.8 BAT (3). Place hold Add to cart (remove)
	13.	Services marketing : text & cases Rajendra Nargundkar. by Nargundkar, rajendra. Edition: 3rd ed.Material type: Text Language: English Publisher: New Delhi, India : Tata McGraw Hill Education, ©2010Availability: Items available for loan: Call number: 658.8 NAR (11). Place hold Add to cart (remove)
	14.	Services marketing : text and cases / Vinnie Jauhari, Kirti Dutta. by Jauhari, Vinnie \| Dutta, Kirti. Edition: 2nd ed.Material type: Text Language: English Publisher: New Delhi : Oxford University Press, 2017Availability: Items available for loan: Call number: 658.8 VIN (75). Checked out (2). Place hold Add to cart (remove)
	15.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, Christopher \| Wirtz, Jochen \| Chatterjee, Jayanta. Edition: 7th ed.Material type: Text Language: English Publisher: India : Prentice Hall, 2011Availability: Items available for loan: Call number: 658.8 LOV (39). Checked out (1). Place hold Add to cart (remove)
	16.	No cover image available Service management : a Harvard business review reprint series / Harvard Business Review. by Harvard Business Press. Material type: Text Language: English Publisher: New York Harvard College 1979Availability: Items available for loan: Call number: 658.91 HAR (1). Place hold Add to cart (remove)
	17.	Managing service industries; organizational practices in a postindustrial economy / Peter Mills by Mills, Peter. Material type: Text Language: English Publisher: Cambridge Ballinger Publishing Co. 1986Availability: Items available for loan: Call number: 658.1 MIL (1). Place hold Add to cart (remove)
	18.	Strategic service management: beyond the moment of truth / edited by Denis Boyle by Boyle, Denis (ed. Material type: Text Language: English Publisher: Oxford Pergamon Press 1990Availability: Items available for loan: Call number: 658.401 STR (1). Place hold Add to cart (remove)
	19.	Services marketing : concepts, strategies, & cases / K. Douglas Hoffman, [and] John E.G. Bateson by Hoffman, K. Douglas \| Bateson, John E. G. Edition: 5th ed.Material type: Text Publisher: Melbourne Cengage 2017Availability: Items available for loan: Call number: 658.8 HOF (1). Lists: New Arrival - August 2020. Place hold Add to cart (remove)
	20.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, and Ajay Pandit by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 7th edition.Material type: Text Publisher: Chennai McGraw Hill 2019Availability: Items available for loan: Call number: 658.8 ZEI (2). Place hold Add to cart (remove)

IPE Libraray Catalogue Hyderabad

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