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Strategic service management: beyond the moment of truth / edited by Denis Boyle

Contributor(s): Boyle, Denis (edMaterial type: TextTextLanguage: English Publisher: Oxford Pergamon Press 1990Description: v,135p ill; 29cmISBN: 0080377521Subject(s): Service industries -- Management | Strategic planningDDC classification: 658.401
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Item type Current location Call number Status Date due Barcode
Books Institute of Public Enterprise, Library
O U Campus 		658.401 STR (Browse shelf) Available 015732

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