IPE Libraray Catalogue Hyderabad catalog › Results of search for 'ccl=su:"Service industries"'

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	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, valarie a \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 6th & 4th ed.Material type: Text Language: English Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Click here to access online \| Click here to access online \| Click here to access online Availability: Items available for loan: (12). Place hold Add to cart (remove)
	2.	Service Marketing / Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham. by Rust, Roland T \| Zahorik, Anthony J \| Keiningham, Timothy L. Material type: Text Publisher: New York : HarperCollins College Publishers, c1996Availability: Items available for loan: Call number: 658.8 RUS (1). Place hold Add to cart (remove)
	3.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, christopher h \| Wirtz, Jochen \| Chatterjee, Jayanta. Edition: 6th, 7th & 8th ed.Material type: Text Language: English Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2018Online access: Click here to access online Availability: Items available for loan: (19). Place hold Add to cart (remove)
	4.	Services Marketing : operation, management, and strategy / Kenneth E. Clow, David L. Kurtz. by Clow, Kenneth E \| Kurtz, David L. Edition: 2nd ed.Material type: Text Language: English Publisher: Cincinnati, Ohio : Atomic Dog Pub., c2004Availability: Items available for loan: Call number: 658.8 CLO (2). Place hold Add to cart (remove)
	5.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, Christopher \| Wirtz, Jochen \| Chatterjee, Jayanta. Edition: 7th ed.Material type: Text Language: English Publisher: India : Prentice Hall, 2011Availability: Items available for loan: Call number: 658.8 LOV (39). Checked out (1). Place hold Add to cart (remove)
	6.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, and Ajay Pandit by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 7th edition.Material type: Text Publisher: Chennai McGraw Hill 2019Availability: Items available for loan: Call number: 658.8 ZEI (2). Place hold Add to cart (remove)
	7.	Services marketing : people, technology, strategy / Jochen Wirtz, Christopher Lovelock and Jayanta Chatterjee by Wirtz, Jochen \| Lovelock, Christopher H \| Chatterjee, Jayanta. Edition: 8th edition.Material type: Text Language: English Publisher: Chennai Pearson 2018Availability: Items available for loan: Call number: 658.8 WIR (2). Place hold Add to cart (remove)
	8.	Services Marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: Seventh edition.Material type: Text Language: English Publisher: Chennai : McGraw Hill Education India Pvt. Ltd., 2019Availability: Items available for loan: Call number: 658.8 ZEI (2). Place hold Add to cart (remove)
	9.	Service quality and productivity management / Jochen Wirtz, NUS Business School, Singapore. by Wirtz, Jochen. Material type: Text Publisher: New Jersey : World Scientific, [2018]Availability: Items available for loan: Call number: 658.4013 (1). Lists: New Arrivals - February 1st to 28th 2023. Place hold Add to cart (remove)