Results of search for 'ccl=su:"Customer relations. "' › IPE Libraray Catalogue Hyderabad catalog

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	1.	Customer Relationship Management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk. by Baran, Roger J, 1945- Galka, Robert J Strunk, Daniel P Edition: Indian ed. Material type: Text Language: English Publication details: Mason, Ohio : Thomson/South-Western, c2008 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.812 BAR, ... Place hold Add to cart (remove)
	2.	Customer Relationship Management : concepts and cases / Alok Kumar Rai. by Alok, Kumar Rai Material type: Text Language: English Publication details: New Delhi : PHI Learning Private Limited, 2008 Availability: Items available for loan: Institute of Public Enterprise, Library (5)Call number: 658.8 ALO, ... Place hold Add to cart (remove)
	3.	The crm handbook : a business guide to customer relationship management / Jill Dyché. by Dyché, jill Series: Addison-Wesley information technology series Material type: Text Language: English Publication details: Boston : Addison Wesley, c2002 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.812 DYC, ... Place hold Add to cart (remove)
	4.	Building Quality Service : with competency-based human resource management / Lynn van der Wagen. by Van der Wagen, Lynn Material type: Text Language: English Publication details: Chatswood [Australia] ; Newton [Mass.?] : Butterworth-Heinemann, c1994 Online resources: Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.3 VAN. Place hold Add to cart (remove)
	5.	Customer Satisfaction is Worthless, Customer Loyalty is Priceless : how to make customers love you, keep them coming back and tell everyone they know / by Jeffrey Gitomer. by Gitomer, Jeffrey H Material type: Text Publication details: Austin, Tex. : Bard Press, c1998 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8'12 GIT.C. Place hold Add to cart (remove)
	6.	Crm at the speed of light : essential customer strategies for the 21st century / Paul Greenberg. by Greenberg, paul Edition: 3rd ed. Material type: Text Publication details: New York : McGraw-Hill/Osborne, c2004 Other title: Customer relationship management at the speed of light Online resources: Click here to access online Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 GRE, ... Place hold Add to cart (remove)
	7.	No cover image available Customer relationship management : A key to corporate success / V. Venkata Ramana, G. Somayajulu. by Venkata Ramana, V Somayajulu, G Material type: Text Language: English Publication details: New Delhi : Excel Books, ©2003 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 VEN, ... Place hold Add to cart (remove)
	8.	The CRM Project Management Handbook : building realistic expectations and managing risk / Michael Gentle. by Gentle, Michael, 1957- Material type: Text Language: English Publication details: London ; Sterling, VA : Kogan Page, 2002 Online resources: Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 GEN. Place hold Add to cart (remove)
	9.	Customer Relationship Management : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham Material type: Text Publication details: London : Hawksmere, 2001 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 ROB. Place hold Add to cart (remove)
	10.	The Ultimate CRM Handbook : strategies and concepts for building enduring customer loyalty and profitability / edited by John G. Freeland by Freeland, John G Material type: Text Language: English Publication details: New York, N.Y. : McGraw-Hill, c2003 Other title: CRM handbook Online resources: Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812. Place hold Add to cart (remove)
	11.	Managing the Customer Experience : turning customers into advocates / Shaun Smith & Joe Wheeler. by Smith, Shaun Wheeler, Joe Material type: Text Language: English Publication details: London : Boston, MA. Financial Times Prentice Hall ; Pearson Custom Publishing, 2002 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 SMI. Place hold Add to cart (remove)
	12.	Outrside in corporation how to build customer centric organisation for break through results / Bardan E. Bund by Bund, Bardan E Material type: Text Language: English Publication details: NEW DELHI TMH 2006 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 BUN. Place hold Add to cart (remove)
	13.	Connecting with your customers / by Harvard Business School Series: The results-driven manager series Material type: Text Publication details: Boston, Mass. : Harvard Business School Press, c2006 Online resources: Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 HAR.C. Place hold Add to cart (remove)
	14.	Customer relationship management in Indian banking industry / edited by R.K. Uppal. by Uppal, R. K, 1960- Material type: Text Language: English Publication details: New Delhi : New Century Publications, 2008 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 UPP.C. Place hold Add to cart (remove)
	15.	Customer Relationship Management : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham Material type: Text Publication details: London : Hawksmere, 2001 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8343 ROB. Place hold Add to cart (remove)
	16.	Customer Relationship Management : emerging concepts, tools, and applications / editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh. by Sheth, Jagdish N Parvatiyar, Atul Shainesh, G Material type: Text Language: English Publication details: New Delhi : Tata McGraw-Hill Pub. Co., c2001 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812. Place hold Add to cart (remove)
	17.	Banker-customer relationship in India / O.D. Heggade. by Heggade, O. D Material type: Text Language: English Publication details: New Delhi : Mohit Publications, 2000 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 332.10954 HEG. Place hold Add to cart (remove)
	18.	Co-creating brands : Brand management from a co-creative perspective / Nicholas Ind & Holger J. Schmidt. by Ind, Nicholas Schmidt, Holger Material type: Text Language: English Publication details: London : Bloomsbury Business, 2019 Other title: Brand management from a co-creative perspective Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.827 IND. Place hold Add to cart (remove)
	19.	Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. by Buttle, Francis Maklan, Stan Edition: 4th ed. Material type: Text Language: English Publication details: New York : Routledge, Taylor & Francis Group, 2022 Availability: Items available for loan: Institute of Public Enterprise, Library (7)Call number: 658.812 BUT, ... Not available: Institute of Public Enterprise, Library: Checked out (1). Lists: New Arrivals- August 1st to 31st 2022, New Arrivals- November 1st to 30th 2022. Place hold Add to cart (remove)
	20.	Customer relationship management / N.H. Mullick by Mullick, N.H Material type: Text Publication details: New Delhi ; Oxford University Press, 2019 Availability: Items available for loan: Institute of Public Enterprise, Library (3)Call number: 658.812 MUL, ... Lists: New Arrivals- September 1st to 30th 2022. Place hold Add to cart (remove)

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