Customer Relationship Management : how to turn a good business into a great one! / Graham Roberts-Phelps.
Material type: TextPublisher: London : Hawksmere, 2001Description: 230 p. : ill. ; 22 cmISBN: 185418119X (pbk.)Subject(s): Relationship marketing | Customer relations -- ManagementDDC classification: 658.8343Item type | Current location | Call number | Status | Date due | Barcode |
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Books | Institute of Public Enterprise, Library S Campus | 658.8343 ROB (Browse shelf) | Available | 34639 |
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