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Customer relationship management : A key to corporate success / V. Venkata Ramana, G. Somayajulu.

By: Venkata Ramana, VContributor(s): Somayajulu, GMaterial type: Text

TextLanguage: English Publisher: New Delhi : Excel Books, ©2003Description: xxiii, 368 pages : illustrations ; 24 cmSubject(s): Relationship marketing | Relationship marketing -- Technological innovations | Customer relations -- ManagementDDC classification: 658.8

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Item type	Current location	Call number	Vol info	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	658.8 VEN (Browse shelf)	1.1	Available		31004
Books	Institute of Public Enterprise, Library		1.1	Available		31005

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