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	1.	No cover image available Customer Relationship Management / Roger J. Baran, Robert J. Galka, Daniel P. Strunk. by Baran, Roger J, 1945- Galka, Robert J Strunk, Daniel P Edition: Indian ed. Material type: Text Language: English Publication details: Mason, Ohio : Thomson/South-Western, c2008 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.812 BAR, ... Place hold Add to cart (remove)
	2.	No cover image available Customer Relationship Management : concepts and cases / Alok Kumar Rai. by Alok, Kumar Rai Material type: Text Language: English Publication details: New Delhi : PHI Learning Private Limited, 2008 Availability: Items available for loan: Institute of Public Enterprise, Library (5)Call number: 658.812 ALO, ... Place hold Add to cart (remove)
	3.	No cover image available The crm handbook : a business guide to customer relationship management / Jill Dyché. by Dyché, jill Series: Addison-Wesley information technology series Material type: Text Language: English Publication details: Boston : Addison Wesley, c2002 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.812 DYC, ... Place hold Add to cart (remove)
	4.	No cover image available Crm at the speed of light : essential customer strategies for the 21st century / Paul Greenberg. by Greenberg, paul Edition: 3rd ed. Material type: Text Publication details: New York : McGraw-Hill/Osborne, c2004 Other title: Customer relationship management at the speed of light Online resources: Click here to access online Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 GRE, ... Place hold Add to cart (remove)
	5.	No cover image available Customer relationship management : A key to corporate success / V. Venkata Ramana, G. Somayajulu. by Venkata Ramana, V Somayajulu, G Material type: Text Language: English Publication details: New Delhi : Excel Books, ©2003 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 VEN, ... Place hold Add to cart (remove)
	6.	No cover image available The CRM Project Management Handbook : building realistic expectations and managing risk / Michael Gentle. by Gentle, Michael, 1957- Material type: Text Language: English Publication details: London ; Sterling, VA : Kogan Page, 2002 Online resources: Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 GEN. Place hold Add to cart (remove)
	7.	No cover image available Customer Relationship Management : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham Material type: Text Publication details: London : Hawksmere, 2001 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 ROB. Place hold Add to cart (remove)
	8.	No cover image available The Ultimate CRM Handbook : strategies and concepts for building enduring customer loyalty and profitability / edited by John G. Freeland by Freeland, John G Material type: Text Language: English Publication details: New York, N.Y. : McGraw-Hill, c2003 Other title: CRM handbook Online resources: Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812. Place hold Add to cart (remove)
	9.	No cover image available Outrside in corporation how to build customer centric organisation for break through results / Bardan E. Bund by Bund, Bardan E Material type: Text Language: English Publication details: NEW DELHI TMH 2006 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 BUN. Place hold Add to cart (remove)
	10.	No cover image available Customer Relationship Management : how to turn a good business into a great one! / Graham Roberts-Phelps. by Roberts-Phelps, Graham Material type: Text Publication details: London : Hawksmere, 2001 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 ROB. Place hold Add to cart (remove)
	11.	No cover image available Customer Relationship Management : emerging concepts, tools, and applications / editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh. by Sheth, Jagdish N Parvatiyar, Atul Shainesh, G Material type: Text Language: English Publication details: New Delhi : Tata McGraw-Hill Pub. Co., c2001 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812. Place hold Add to cart (remove)
	12.	No cover image available Co-creating brands : Brand management from a co-creative perspective / Nicholas Ind & Holger J. Schmidt. by Ind, Nicholas Schmidt, Holger Material type: Text Language: English Publication details: London : Bloomsbury Business, 2019 Other title: Brand management from a co-creative perspective Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.827 IND. Place hold Add to cart (remove)
	13.	No cover image available Customer relationship management : concepts and technologies / Francis Buttle and Stan Maklan. by Buttle, Francis Maklan, Stan Edition: 4th ed. Material type: Text Language: English Publication details: New York : Routledge, Taylor & Francis Group, 2022 Availability: Items available for loan: Institute of Public Enterprise, Library (7)Call number: 658.812 BUT, ... Not available: Institute of Public Enterprise, Library: Checked out (1). Lists: New Arrivals- August 1st to 31st 2022, New Arrivals- November 1st to 30th 2022. Place hold Add to cart (remove)
	14.	No cover image available Customer relationship management / N.H. Mullick. by Mullick, N.H Material type: Text Publication details: New Delhi ; Oxford University Press, 2016 Availability: Items available for loan: Institute of Public Enterprise, Library (5)Call number: 658.812 MUL, ... Lists: New Arrivals - May 1st to 31st 2025, New Arrivals- September 1st to 30th 2022. Place hold Add to cart (remove)
	15.	No cover image available Behind the cloud : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / Marc R. Benioff, Carlye Adler. by Benioff, Marc R, 1964- Adler, Carlye Edition: 1st ed. Material type: Text Publication details: San Francisco, CA : Jossey-Bass, c2009 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 BEN. Lists: New Arrivals - January 1st to 31st 2023. Place hold Add to cart (remove)
	16.	No cover image available Customer in the boardroom? : crafting customer-based business strategy / Rama Bijapurkar by Bijapurkar, Rama Material type: Text Publication details: New Delhi : SAGE India, 2012 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 BIJ. Lists: New Arrivals - June 1st to 30th 2023. Place hold Add to cart (remove)
	17.	No cover image available Customer relationship management / Mallika Srivastava by Srivastava, Mallika Material type: Text Language: English Publication details: New Delhi : Vikas Publishing House, 2016 Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.812 SRI. Lists: New Arrivals (Gifted) - June 1st to 30th 2024. Place hold Add to cart (remove)
	18.	No cover image available CRM at the speed of light : social CRM strategies, tools, and techniques for engaging your customers / Paul Greenberg. by Greenberg, Paul Edition: 4th ed. Material type: Text Publication details: New York : McGraw-Hill, c2010 Availability: Items available for loan: Institute of Public Enterprise, Library (4)Call number: 658.8 GRE, ... Lists: New Arrivals - April 1st to 30th 2025. Place hold Add to cart (remove)
	19.	No cover image available Customer relationship management : a strategic perspective/ G Shainesh by Shainesh, G Jagdish N, Sheti Material type: Text Language: English Publication details: New Delhi: Laxmi Publications, 2020 Availability: Items available for loan: Institute of Public Enterprise, Library (5)Call number: 658.812 SHA, ... Lists: New Arrivals - May 1st to 31st 2025. Place hold Add to cart (remove)

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