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	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, valarie a \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 6th & 4th ed.Material type: Text Language: English Publisher: Boston : McGraw-Hill/Irwin, c2006Online access: Click here to access online \| Click here to access online \| Click here to access online Availability: Items available for loan: (12). Place hold Add to cart (remove)
	2.	Services Marketing : text & cases / Rajendra Nargundkar. by Nargundkar, Rajendra. Edition: 3rd ed.Material type: Text Language: English Publisher: New Delhi, India : Tata McGraw Hill Education, ©2010Availability: Items available for loan: Call number: 658.8 NAR (9). Checked out (1). Place hold Add to cart (remove)
	3.	Service Management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A \| Fitzsimmons, Mona J. Edition: 5th ed.Material type: Text Publisher: Boston : McGraw-Hill/Irwin, 2006Online access: Click here to access online Availability: Items available for loan: Call number: 658.8 FIT (2). Place hold Add to cart (remove)
	4.	Services marketing : text & cases Rajendra Nargundkar. by Nargundkar, rajendra. Edition: 3rd ed.Material type: Text Language: English Publisher: New Delhi, India : Tata McGraw Hill Education, ©2010Availability: Items available for loan: Call number: 658.8 NAR (11). Place hold Add to cart (remove)
	5.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, and Ajay Pandit by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: 7th edition.Material type: Text Publisher: Chennai McGraw Hill 2019Availability: Items available for loan: Call number: 658.8 ZEI (2). Place hold Add to cart (remove)
	6.	Services Marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, Valarie A \| Bitner, Mary Jo \| Gremler, Dwayne D \| Pandit, Ajay. Edition: Seventh edition.Material type: Text Language: English Publisher: Chennai : McGraw Hill Education India Pvt. Ltd., 2019Availability: Items available for loan: Call number: 658.8 ZEI (2). Place hold Add to cart (remove)
	7.	Services marketing : Text and cases / Rajendra Nargundkar. by Nargundhkar, Rajendra. Edition: 3rd ed.Material type: Text Publisher: New Delhi, India : Tata McGraw Hill Education, 2010Availability: Items available for loan: Call number: 658.8 NAR (1). Place hold Add to cart (remove)
	8.	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. by Fitzsimmons, James A \| Fitzsimmons, Mona J \| Bordoloi, Sanjeev. Edition: 8th ed.Material type: Text Language: English Publisher: Chennai: McGraw-Hill, 2014Availability: Items available for loan: Call number: 658 FIT (3). Lists: New Arrivals- September 1st to 30th 2022. Place hold Add to cart (remove)