How to turn customer service into customer sales/ Bernard Katz
Material type:
TextLanguage: English Publisher: Mumbai: Jaico Pub., 2000Description: 168 p. : ill; 25 cmISBN: 8172248245Subject(s): Service Management | Sales ManagementDDC classification: 658.8'12
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | Institute of Public Enterprise, Library S Campus | 658.8'12 KAT (Browse shelf) | Available | 30073 |
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