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1.
Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by
Edition: 4th ed.
Material type: Text Text
Language: English
Publication details: Boston : McGraw-Hill/Irwin, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (12)Call number: 658.8 ZEI, ...

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2.
Marketing management / Philip Kotler, Kevin Keller. by
Edition: 12th ed.
Material type: Text Text
Language: English
Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (3)Call number: 658.8 KOT, ... Not available: Institute of Public Enterprise, Library: Checked out (1). Institute of Public Enterprise, Library: Lost (1).

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3.
Introduction to operations and supply chain management / Cecil C. Bozarth, Robert B. Handfield. by
Edition: 1st ed.
Material type: Text Text
Language: English
Publication details: Upper Saddle River, NJ : Pearson Prentice Hall, c2006
Availability: Items available for loan: Institute of Public Enterprise, Library (3)Call number: 658.8 BOZ, ...

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4.
No cover image available
Service operations management. / Richard Metters (et al..) by
Edition: 2nd ed. /
Material type: Text Text
Language: English
Publication details: Mason, OH : South-Western, c2006
Other title:
  • Service operations management
Availability: Items available for loan: Institute of Public Enterprise, Library (45)Call number: 658.812 MET, ... Not available: Institute of Public Enterprise, Library: Checked out (1).

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5.
Connecting with your customers / by Series: The results-driven manager series
Material type: Text Text
Publication details: Boston, Mass. : Harvard Business School Press, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8 HAR.C.

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6.
Structured finance and insurance : the art of managing capital and risk / Christopher L. Culp. by
Material type: Text Text
Publication details: Hoboken, N.J. : Wiley, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.15'5 CUL.

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7.
Amaze your customers! : creative tips on winning & keeping your customers / Daniel Zanetti. by
Material type: Text Text
Language: English
Publication details: London ; Philadelphia : Kogan Page, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.8'343 ZAN.

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8.
Return on Learning : Training for high performance at Accenture / Donald Vanthournout ... [et al.]. by
Material type: Text Text
Publication details: Chicago : Agate, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.3/1243 VAN.

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9.
Handbook on Energy Audit and Environment Management / editors Y.P. Abbi, Shashank Jain. by
Material type: Text Text
Language: English
Publication details: New Delhi : The Energy and Resources Institute, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 333.7 ABB.H.

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10.
Handbook of alternative assets / Mark J.P. Anson. by Series: The Frank J. Fabozzi Series
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: Hoboken, N.J. : J. Wiley & Sons, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.1527 ANS, ...

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11.
Applied Corporate Finance : a user's manual / Aswath Damodaran. by
Edition: 2nd ed.
Material type: Text Text
Language: English
Publication details: New Delhi : John Wiley & Sons, Inc. c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (1)Call number: 658.15 DAM.

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12.
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Global Marketing : Foreign Entry, Local Marketing & Global Management / Johny K. Johansson. by Series: McGraw-Hill/Irwin series in marketing
Edition: 4th ed.
Material type: Text Text
Language: English
Publication details: Boston : McGraw-Hill Irwin, c2006
Online resources:
Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.84 JOH, ... Not available: Institute of Public Enterprise, Library: Checked out (1).

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13.
Performance management : measure and improve the effectiveness of your employees / [Richard Luecke, writer ; Brian J. Hall, subject adviser]. by
Material type: Text Text
Publication details: Boston, Mass. : Harvard Business School Press, c2006
Availability: Not available: Institute of Public Enterprise, Library: Checked out (1).

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