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	1.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 4th ed. Material type: Text Language: English Publication details: Boston : McGraw-Hill/Irwin, c2006 Online resources: Click here to access online Click here to access online Click here to access online Availability: Items available for loan: Institute of Public Enterprise, Library (12)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)
	2.	Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, and Ajay Pandit by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: 7th edition. Material type: Text Publication details: Chennai McGraw Hill 2019 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)
	3.	Services Marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Ajay Pandit by Zeithaml, Valarie A Bitner, Mary Jo Gremler, Dwayne D Pandit, Ajay Edition: Seventh edition. Material type: Text Language: English Publication details: Chennai : McGraw Hill Education India Pvt. Ltd., 2019 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 ZEI, ... Place hold Add to cart (remove)

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