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Retail Selling Skills / Sumit Kati.

By: Material type: TextTextLanguage: English Publication details: Mumbai [India] : Himalaya Pub. House, 2010.Description: 160 pages : illustrationsISBN:
  • 9788184886085
Subject(s): DDC classification:
  • 658.85 KAT
Contents:
1. Introduction to retailing -- 2. Requirement mapping for retail sales -- 3. Customer identification and approach -- 4. Customer needs identification -- 5. Importance of product -- 6. 'Buying' -- a memorable experience -- 7. Closing a sale -- Case study.
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Item type Current library Call number Status Date due Barcode
Books Institute of Public Enterprise, Library S Campus 658.85 KAT (Browse shelf(Opens below)) Available 36192

1. Introduction to retailing --
2. Requirement mapping for retail sales --
3. Customer identification and approach --
4. Customer needs identification --
5. Importance of product --
6. 'Buying' --
a memorable experience --
7. Closing a sale --
Case study.

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