Retail Selling Skills /
Kati, Sumit
Retail Selling Skills / Sumit Kati. - Mumbai [India] : Himalaya Pub. House, 2010. - 160 pages : illustrations
1. Introduction to retailing --
2. Requirement mapping for retail sales --
3. Customer identification and approach --
4. Customer needs identification --
5. Importance of product --
6. 'Buying' --
a memorable experience --
7. Closing a sale --
Case study.
9788184886085
Selling.
Retail trade.
658.85 / KAT
Retail Selling Skills / Sumit Kati. - Mumbai [India] : Himalaya Pub. House, 2010. - 160 pages : illustrations
1. Introduction to retailing --
2. Requirement mapping for retail sales --
3. Customer identification and approach --
4. Customer needs identification --
5. Importance of product --
6. 'Buying' --
a memorable experience --
7. Closing a sale --
Case study.
9788184886085
Selling.
Retail trade.
658.85 / KAT
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