Retail Selling Skills / Sumit Kati.

By:

Kati, Sumit

Material type: Text

TextLanguage: English Publication details: Mumbai [India] : Himalaya Pub. House, 2010.Description: 160 pages : illustrationsISBN:

9788184886085

Subject(s):

DDC classification:

658.85 KAT

Contents:

1. Introduction to retailing -- 2. Requirement mapping for retail sales -- 3. Customer identification and approach -- 4. Customer needs identification -- 5. Importance of product -- 6. 'Buying' -- a memorable experience -- 7. Closing a sale -- Case study.

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	658.85 KAT (Browse shelf(Opens below))	Available		36192

1. Introduction to retailing --
2. Requirement mapping for retail sales --
3. Customer identification and approach --
4. Customer needs identification --
5. Importance of product --
6. 'Buying' --
a memorable experience --
7. Closing a sale --
Case study.

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Retail Selling Skills / Sumit Kati.

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