The crm handbook : a business guide to customer relationship management / Jill Dyché.

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Material type: Text

TextLanguage: English Series: Addison-Wesley information technology seriesPublication details: Boston : Addison Wesley, c2002.Description: xxiv, 307 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	658.812 DYC (Browse shelf(Opens below))	Available		38994
Books	Institute of Public Enterprise, Library S Campus	658.812 DYC (Browse shelf(Opens below))	Available		31151

Includes bibliographical references (p. 281-286) and index.

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