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CRM at the speed of light : essential customer strategies for the 21st century / Paul Greenberg.

By:

Greenberg, paul

Material type: Text

Text

TextPublication details: New York : McGraw-Hill/Osborne, c2004.Edition: 3rd edDescription: xviii, 670 p. : ill. ; 25 cmISBN:

0072231734

Other title:

Customer relationship management at the speed of light

Subject(s):

DDC classification:

658.8 GRE

Online resources:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	Reference	658.8 GRE (Browse shelf(Opens below))	Available		38910
Books	Institute of Public Enterprise, Library			Available		30327

Includes index.

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