How to turn customer service into customer sales/ Bernard Katz

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Material type: Text

TextLanguage: English Publication details: Mumbai: Jaico Pub., 2000.Description: 168 p. : ill; 25 cmISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	658.8'12 KAT (Browse shelf(Opens below))	Available		30073

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