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Online Public Access Catalogue

Your search returned 4 results.

1.
Customer Satisfaction is Worthless, Customer Loyalty is Priceless : how to make customers love you, keep them coming back and tell everyone they know / by Jeffrey Gitomer.

by Gitomer, Jeffrey H.

Material type: Text Text Publisher: Austin, Tex. : Bard Press, c1998Availability: Items available for loan: Call number: 658.8'12 GIT.C (1).

2.
Amaze your customers! : creative tips on winning & keeping your customers / Daniel Zanetti.

by Zanetti, Daniel.

Material type: Text Text Language: English Publisher: London ; Philadelphia : Kogan Page, c2006Online access: Click here to access online | Click here to access online | Click here to access online Availability: Items available for loan: Call number: 658.8'343 ZAN (1).

3.
The ICFAI University Press on customer retention management : concepts and applications / ed. by S Jaya krishna

by ed. by Jaya krishna, s.

Edition: 1st ed.Material type: Text Text Language: English Publisher: Hyderabad, India : ICFAI University Press, 2006Availability: Items available for loan: Call number: 658.8 JAY (1).

4.
Winning on purpose : the unbeatable strategy of loving customers / Fred Reichheld with Darci Darnell and Maureen Burns, Bain & Company, Inc.

by Reichheld, Frederick F | Darnell, Darci | Burns, Maureen.

Material type: Text Text Publisher: Boston, MA : Harvard Business Review Press, [2021]Availability: Items available for loan: Call number: 658.812 REI (1).