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The ICFAI University Press on customer retention management : concepts and applications / ed. by S Jaya krishna

Contributor(s): ed. by Jaya krishna, sMaterial type: Text

TextLanguage: English Publisher: Hyderabad, India : ICFAI University Press, 2006Edition: 1st edDescription: ix, 180 pages : illustrations ; 23 cmISBN: 81-314-0475-7Subject(s): Consumer satisfaction -- Management | Consumer satisfaction -- Case studies | Customer servicesDDC classification: 658.8

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Item type	Current location	Call number	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	658.8 JAY (Browse shelf)	Available		36682

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