Customer relationship management : A key to corporate success / V. Venkata Ramana, G. Somayajulu.
Material type: TextLanguage: English Publisher: New Delhi : Excel Books, ©2003Description: xxiii, 368 pages : illustrations ; 24 cmSubject(s): Relationship marketing | Relationship marketing -- Technological innovations | Customer relations -- ManagementDDC classification: 658.8Item type | Current location | Call number | Vol info | Status | Date due | Barcode |
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Books | Institute of Public Enterprise, Library S Campus | 658.8 VEN (Browse shelf) | 1.1 | Available | 31004 | |
Books | Institute of Public Enterprise, Library | 1.1 | Available | 31005 |
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