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Online Public Access Catalogue

Your search returned 2 results.

1.
Service operations management : Improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

by Johnston, Robert, 1953- | Clark, Graham, 1949- | Shulver, Michael.

Material type: Text Text Publisher: Chennai : Pearson, 2017Online access: Click here to access online Availability: Items available for loan: Call number: 658 JOH (1).

2.
Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz.

by Lovelock, Christopher H | Wirtz, Jochen | Bansal, Harvir S.

Edition: 8th ed.Material type: Text Text Publisher: Chennai: Pearson india education services, 2018Online access: Click here to access online Availability: Items available for loan: Call number: 658.8 LOV (1).