IPE Libraray Catalogue Hyderabad catalog › Results of search for 'ccl=Provider:Pearson, and su-to:Service industries'

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	1.	Service operations management : improving service delivery / Robert Johnston and Graham Clark. by Johnston, robert, 1953- \| Clark, Graham. Edition: 2nd ed.Material type: Text Language: English Publisher: India ; New York : Pearson India Education Services Pvt. Ltd., 2005Availability: Items available for loan: Call number: 658.812 JOH (13). Place hold Add to cart (remove)
	2.	Services marketing : people, technology, strategy / Christopher Lovelock, Jochen Wirtz, Jayanta Chatterjee by Lovelock, christopher h \| Wirtz, Jochen \| Chatterjee, Jayanta. Edition: 6th, 7th & 8th ed.Material type: Text Language: English Publisher: Upper Saddle River, N.J. : Pearson/Prentice Hall, 2018Online access: Click here to access online Availability: Items available for loan: (19). Place hold Add to cart (remove)