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Online Public Access Catalogue

Service operations management : Improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

By: Johnston, Robert, 1953-Contributor(s): Clark, Graham, 1949- | Shulver, MichaelMaterial type: TextTextPublisher: Chennai : Pearson, 2017Description: Online resourceISBN: 9780273740490Subject(s): Service industries -- Management | Business and ManagementDDC classification: 658 Online resources: Click here to access online
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Item type Current location Call number Status Date due Barcode
e-Books Institute of Public Enterprise, Library
658 JOH (Browse shelf) Available EB51

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