Service operations management : (Record no. 20609)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00598nam a22001817a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780273740490 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658 |
| Item number | JOH |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Author name | Johnston, Robert, |
| Dates associated with a name | 1953-; |
| 245 ## - TITLE STATEMENT | |
| Title | Service operations management : |
| Sub Title | Improving service delivery / |
| Statement of responsibility, etc | Robert Johnston, Graham Clark and Michael Shulver. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Chennai : |
| Name of publisher | Pearson, |
| Year of publication | 2017. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | Online resource |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | Service industries |
| General subdivision | Management. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Subject | Business and Management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Clark, Graham, |
| Dates associated with a name | 1949-; |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Shulver, Michael |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | www.elibrary.in.pearson.com |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | e-Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | E Books | 11/25/2020 | Pearson Publications | 658 JOH | EB51 | 11/25/2020 | e-Books |
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