Amaze your customers! : creative tips on winning & keeping your customers / Daniel Zanetti.
Material type:
TextLanguage: English Publisher: London ; Philadelphia : Kogan Page, c2006Description: vii, p. : ill. ; 22 cmISBN: 0749445572Subject(s): Consumer satisfaction | Customer services | CompetitionDDC classification: 658.8343 Online resources: Click here to access online | Click here to access online | Click here to access online
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | Institute of Public Enterprise, Library S Campus | 658.8'343 ZAN (Browse shelf) | Available | 34641 |
Includes index.
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