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Building Quality Service : with competency-based human resource management / Lynn van der Wagen.

By: Material type: TextTextLanguage: English Publication details: Chatswood [Australia] ; Newton [Mass.?] : Butterworth-Heinemann, c1994.Description: xiii, 208 p. : ill. ; 24 cmISBN:
  • 8172246099
  • 0750689102
Subject(s): DDC classification:
  • 658.3 VAN
Online resources:
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Item type Current library Call number Status Date due Barcode
Books Institute of Public Enterprise, Library S Campus 658.3 VAN (Browse shelf(Opens below)) Available 26690

Includes bibliographical references (p. 201-204) and index.

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