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	1.	Service Management : operations, strategy, and information technology / James A. Fitzsimmons, Mona J. Fitzsimmons. by Fitzsimmons, James A Fitzsimmons, Mona J Edition: 5th ed. Material type: Text Publication details: Boston : McGraw-Hill/Irwin, 2006 Availability: Items available for loan: Institute of Public Enterprise, Library (2)Call number: 658.8 FIT, ... Place hold Add to cart (remove)
	2.	Service management : operations, strategy, information technology / James A. Fitzsimmons, Mona J. Fitzsimmons, Sanjeev Bordoloi. by Fitzsimmons, James A Fitzsimmons, Mona J Bordoloi, Sanjeev Edition: 8th ed. Material type: Text Language: English Publication details: Chennai: McGraw-Hill, 2014 Availability: Items available for loan: Institute of Public Enterprise, Library (3)Call number: 658 FIT, ... Lists: New Arrivals- September 1st to 30th 2022. Place hold Add to cart (remove)
	3.	Service management : operations, strategy, information technology / Sanjeev Bordoloi ,James Fitzsimmons, and Mona Fitzsimmons. by Bordoloi, Sanjeev Fitzsimmons, James Fitzsimmons, Mona Edition: 9th ed. Material type: Text Language: English Publication details: Chennai: McGraw-Hill, 2019 Availability: Items available for loan: Institute of Public Enterprise, Library (5)Call number: 658 BOR, ... Place hold Add to cart (remove)

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