Building Quality Service : with competency-based human resource management / Lynn van der Wagen.

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TextLanguage: English Publication details: Chatswood [Australia] ; Newton [Mass.?] : Butterworth-Heinemann, c1994.Description: xiii, 208 p. : ill. ; 24 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode
Books	Institute of Public Enterprise, Library S Campus	658.3 VAN (Browse shelf(Opens below))	Available		26690

Includes bibliographical references (p. 201-204) and index.

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