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The lost art of listening : how learning to listen can improve relationships / Michael P. Nichols, Martha B. Straus.

By: Nichols, Michael PContributor(s): Straus, Martha B, 1956-Material type: Text

TextLanguage: English Edition: 3rd edDescription: vi, 368 pages ; 24 cmISBN: 9781462542741Subject(s): Listening | Interpersonal relations | Interpersonal communicationDDC classification: 153.6

Contents:

Introduction I. The Yearning to Be Understood 1. "Did You Hear What I Said?": Why Listening Is So Important sample 2. "Thanks for Listening": How Listening Shapes Us and Connects Us to Each Other 3. "Why Don’t People Listen?": How Communication Breaks Down II. The Real Reasons People Don’t Listen 4. "When Is It My Turn?": The Heart of Listening—The Struggle to Suspend Our Own Needs 5. "You Hear Only What You Want to Hear": How Hidden Assumptions Prejudice Listening 6. "Why Do You Always Overreact?": How Emotionality Makes Us Defensive III. Getting Through to Each Other 7. "Take Your Time—I’m Listening": How to Let Go of Your Own Needs and Listen 8. "I Never Knew You Felt That Way": Empathy Begins with Openness 9. "I Can See This Is Really Upsetting You": How to Defuse Emotional Reactivity IV. Listening in Context 10. "It Takes Two to Tango": Listening Between Intimate Partners 11. "Nobody Around Here Ever Listens to Me!": How to Listen and Be Heard within the Family 12. "I Knew You’d Understand": Being Able to Hear Friends and Colleagues 13. "I’m Not Wasting My Time Talking to That Person!": How to Listen to People It’s Impossible to Agree With

Summary: This perennial bestseller has already helped tens of thousands of readers resolve conflicts and transform their relationships with family members, romantic partners, colleagues, and friends. Renowned therapist Michael P. Nichols explains why we often feel cut off from those we care about and provides easy-to-learn techniques for really hearing and being heard. Thoughtful, witty, and empathic, the book is filled with vivid examples that readers of all ages and walks of life can relate to. The revised second edition features practical exercises for building key skills, plus a new chapter on listening to kids and teens.

List(s) this item appears in: New Arrivals - September 1st to 30th 2024

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Item type	Current location	Call number	Status	Barcode
Books	Institute of Public Enterprise, Library S Campus	153.6 NIC (Browse shelf)	Available	48917
Books	Institute of Public Enterprise, Library S Campus	153.6 NIC (Browse shelf)	Available	48918
Books	Institute of Public Enterprise, Library S Campus	153.6 NIC (Browse shelf)	Available	48919

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Previous	153.42 RUS TM technique.	153.42 VAR Awaken your genius : escape conformity, ignite creativity, and become extraordinary /	153.6 BRO The third perspective : brave expression in the age of intolerance /	153.6 NIC The lost art of listening : how learning to listen can improve relationships /	153.6 NIC The lost art of listening : how learning to listen can improve relationships /	153.6 NIC The lost art of listening : how learning to listen can improve relationships /	153.733 DAN The power of unwavering focus : focus your mind, find joy and manifest your goals/	Next

Revised edition of The lost art of listening, c2009.

Includes bibliographical references (pages 351-354) and index.

Introduction
I. The Yearning to Be Understood

1. "Did You Hear What I Said?": Why Listening Is So Important sample

2. "Thanks for Listening": How Listening Shapes Us and Connects Us to Each Other

3. "Why Don’t People Listen?": How Communication Breaks Down

II. The Real Reasons People Don’t Listen

4. "When Is It My Turn?": The Heart of Listening—The Struggle to Suspend Our Own Needs

5. "You Hear Only What You Want to Hear": How Hidden Assumptions Prejudice Listening

6. "Why Do You Always Overreact?": How Emotionality Makes Us Defensive

III. Getting Through to Each Other

7. "Take Your Time—I’m Listening": How to Let Go of Your Own Needs and Listen

8. "I Never Knew You Felt That Way": Empathy Begins with Openness

9. "I Can See This Is Really Upsetting You": How to Defuse Emotional Reactivity

IV. Listening in Context

10. "It Takes Two to Tango": Listening Between Intimate Partners

11. "Nobody Around Here Ever Listens to Me!": How to Listen and Be Heard within the Family

12. "I Knew You’d Understand": Being Able to Hear Friends and Colleagues

13. "I’m Not Wasting My Time Talking to That Person!": How to Listen to People It’s Impossible to Agree With

This perennial bestseller has already helped tens of thousands of readers resolve conflicts and transform their relationships with family members, romantic partners, colleagues, and friends. Renowned therapist Michael P. Nichols explains why we often feel cut off from those we care about and provides easy-to-learn techniques for really hearing and being heard. Thoughtful, witty, and empathic, the book is filled with vivid examples that readers of all ages and walks of life can relate to. The revised second edition features practical exercises for building key skills, plus a new chapter on listening to kids and teens.

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