The CRM handbook : a business guide to customer relationship management / Jill Dyche
Material type:
TextSeries: Addison-Wesley information technology seriesPublisher: New Delhi : Pearson education, 2002Description: xxiv, 307p. ill; 24 cmISBN: 9788178085685Subject(s): Customer relation | Electronic commerce | Sales managementDDC classification: 658.812
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Books | Institute of Public Enterprise, Library S Campus | 658.812 DYC (Browse shelf) | Available | 47425 |
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