Consumer behavior / Leon G. Schiffman, Joseph Wisenblit and S. Ramesh Kumar
Material type:
- 9780134734828
- 658.834 SCH
Includes bibliographical references (pages 405-431) and index.
Preface
PART I Consumers, Marketers, and Technology
PART II The Consumer as an Individual
PART III Communication and Consumer Behavior
PART IV Social and Cultural Settings
PART V Consumer Decision‐Making, Marketing Ethics, and Consumer Research
Endnotes
Glossary
Company Index
Name Index
Subject Index
Credits
Consumer Behavior, 12th Edition explores how the examination and application of consumer behaviour is central to the planning, development, and implementation of successful marketing strategies. With an emphasis on developing a variety of useful skills, this text prepares students for careers in brand management, advertising, and consumer research. The 12th Edition has been significantly updated to address contemporary trends and issues, including the role of new media, technological advances, and recent ethical concerns affecting the industry.
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