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Service operations management : Improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

By: Contributor(s): Material type: TextTextPublication details: Chennai : Pearson, 2017.Description: Online resourceISBN:
  • 9780273740490
Subject(s): DDC classification:
  • 658 JOH
Online resources:
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Holdings
Item type Current library Call number Status Date due Barcode
e-Books Institute of Public Enterprise, Library 658 JOH (Browse shelf(Opens below)) Available EB51

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