Service operations management : Improving service delivery / Robert Johnston, Graham Clark and Michael Shulver.

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Material type: Text

TextPublication details: Chennai : Pearson, 2017.Description: Online resourceISBN:

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Item type	Current library	Call number	Status	Date due	Barcode
e-Books	Institute of Public Enterprise, Library	658 JOH (Browse shelf(Opens below))	Available		EB51

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