Difficult conversations: (Record no. 23146)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01313nam a22001817a 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 9780143118442 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 158.2 |
| Item number | STO |
| 100 ## - MAIN ENTRY--AUTHOR NAME | |
| Author name | Stone, Douglas. |
| 245 ## - TITLE STATEMENT | |
| Title | Difficult conversations: |
| Sub Title | how to discuss what matters most / |
| Statement of responsibility, etc | Douglas Stone et all.. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | New York: |
| Name of publisher | Penguin Books, |
| Year of publication | 2010. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | xxv, 315 pages: |
| Other physical details | illu; |
| Dimensions | 19 cm. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc | include index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | The 10th-anniversary edition of the New York Times business bestseller-now updated with "Answers to Ten Questions People Ask" We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving"-- Provided by publisher. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Patton, Bruce. |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Author 2/ Editor | Heen, Sheila. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Institute of Public Enterprise, Library | Institute of Public Enterprise, Library | S Campus | 05/10/2024 | Laxmi Book Distributors | 699.30 | 158.2 STO | 48360 | 05/10/2024 | Books |
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