Amazon cover image
Image from Amazon.com

Telephoning in English with audio CDs / B. Jean Naterop, Rod Revell.

By: Contributor(s): Material type: TextLanguage: English Series: Cambridge professional EnglishPublication details: Cambridge, UK ; New York : Cambridge University Press, 2004.Edition: 3rd edDescription: viii, 128 pages : illustrations (some color) ; 25 cmISBN:
  • 9780521708937
Subject(s): DDC classification:
  • 428 NAT
Contents:
How can I help you? -- Hold the line, please -- Making enquiries -- Placing an order -- Bookings and arrangements -- A change of plan -- What's the problem? -- Handling complaints.
Summary: For professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. Suitable for use in class or for self-study, it develops and consolidates practical telephone skills in a variety of interesting and relevant contexts. Activities range from message-taking and spelling practice to role play, providing learners with a comprehensive course in using the telephone in English. The third edition takes into account recent developments in telecommunications and offers new listening material throughout.--From publisher description.
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Institute of Public Enterprise, Library S Campus 428 NAT (Browse shelf(Opens below)) Available 34919

How can I help you? --
Hold the line, please --
Making enquiries --
Placing an order --
Bookings and arrangements --
A change of plan --
What's the problem? --
Handling complaints.

For professionals and trainees in business, commerce and administration who need to be able to receive and make telephone calls. Suitable for use in class or for self-study, it develops and consolidates practical telephone skills in a variety of interesting and relevant contexts. Activities range from message-taking and spelling practice to role play, providing learners with a comprehensive course in using the telephone in English. The third edition takes into account recent developments in telecommunications and offers new listening material throughout.--From publisher description.

There are no comments on this title.

to post a comment.

Maintained and Designed by
2cqr automation private limited, Chennai. All Rights Reserved.

You are Visitor Number

PHP Hits Count