000 00292nam a2200109Ia 4500
008 200608s9999 xx 000 0 und d
100 _aSATISH KUMAR EDARA
245 0 _aAppraisal of customer needs and expectations of ITC IBD
260 _aHyderabad
_bIPE
_c2002
650 _aITC
942 _cBK
_2DDC
999 _c964
_d964