000			00324nam a2200109Ia 4500
008			200608s9999 xx 000 0 und d
100			_aRITESH RAO
245		0	_aStudy of the level of customer satisfaction with Indian Air Lines Customer service
260			_aHyderabad _bIPE _c2000
650			_aIndian air lines
942			_cBK _2DDC
999			_c797 _d797