000 00318nam a2200133Ia 4500
999 _c79
_d79
041 _aENG
082 _a658.8
_bWOO
100 _aWoodruffe, Helen
245 0 _aServices marketing /
_cHelen Woodruffe
260 _aNew Delhi :
_bMacmillan,
_c1999.
300 _axi, 307 p.
650 _aMarketing management
942 _cBK
_2ddc