000 00288nam a2200109Ia 4500
008 200608s9999 xx 000 0 und d
100 _aRADHIKA P H
245 0 _aStudy of e-CRM in the Insurance sector in India
260 _aHyderabad
_bIPE
_c1998-2001
650 _aInsurance
942 _cBK
_2DDC
999 _c722
_d722