000 00424nam a2200157Ia 4500
999 _c7104
_d7104
041 _aENG
082 _bGAN
100 _aGandhi, Meenakshi
245 0 _aService quality and customer relationships in Indian banking /
_cBy Meenakshi Gandhi
250 _a1st ed.
260 _aMumbai
_bHimalaya
_c2011
300 _a206p
_bill;
_c22cm
504 _aIncludes Bibliographical references
650 _aBanking
942 _cBK
_2ddc