000 00677nam a2200169Ia 4500
020 _a9788184886085
041 _aENG
082 _a658.85
_bKAT
100 _aKati, Sumit
245 0 _aRetail Selling Skills /
_cSumit Kati.
260 _aMumbai [India] :
_bHimalaya Pub. House,
_c2010.
300 _a160 pages :
_billustrations
505 _a1. Introduction to retailing -- 2. Requirement mapping for retail sales -- 3. Customer identification and approach -- 4. Customer needs identification -- 5. Importance of product -- 6. 'Buying' -- a memorable experience -- 7. Closing a sale -- Case study.
650 _aSelling.
650 _aRetail trade.
942 _cBK
_2ddc
999 _c6856
_d6856