| 000 | 00352nam a2200121Ia 4500 | ||
|---|---|---|---|
| 999 |
_c6690 _d6690 |
||
| 041 | _aENG | ||
| 082 |
_a658.8 _bSRI |
||
| 100 | _aSrikath, V. | ||
| 245 | 0 |
_aCustomer Relationship Management : a comparative study of select public & private sector service organizations / _cV. Srikath |
|
| 260 |
_aHyderabad : _bIPE, _c2010. |
||
| 300 | _a349 p. | ||
| 942 | _cBK | ||