| 000 | 00766cam a22002174a 4500 | ||
|---|---|---|---|
| 999 |
_c6234 _d6234 |
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| 020 | _a0749445572 | ||
| 041 | 1 | _aENG | |
| 082 | 0 | 0 |
_a658.8343 _bZAN |
| 100 | 1 | _aZanetti, Daniel. | |
| 245 | 1 | 0 |
_aAmaze your customers! : _bcreative tips on winning & keeping your customers / _cDaniel Zanetti. |
| 260 |
_aLondon ; _aPhiladelphia : _bKogan Page, _cc2006. |
||
| 300 |
_avii, p. : _bill. ; _c22 cm. |
||
| 500 | _aIncludes index. | ||
| 650 | 0 | _aConsumer satisfaction. | |
| 650 | 0 | _aCustomer services. | |
| 650 | 0 | _aCompetition. | |
| 856 | 4 | 1 | _uhttp://www.loc.gov/catdir/toc/ecip062/2005030518.html |
| 856 | 4 | 2 | _uhttp://www.loc.gov/catdir/enhancements/fy0715/2005030518-d.html |
| 856 | 4 | 2 | _uhttp://www.loc.gov/catdir/enhancements/fy0912/2005030518-b.html |
| 942 |
_2ddc _cBK |
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