| 000 | 00419nam a2200157Ia 4500 | ||
|---|---|---|---|
| 999 |
_c5439 _d5439 |
||
| 020 | _a8178813157 | ||
| 041 | _aENG | ||
| 082 |
_a658.8 _bCHA.C |
||
| 245 | 0 |
_aEffective CRM concepts and applications / _cedited by Braj Mohan Chaturvedi |
|
| 260 |
_aHyderabad : _bICFAI, _c2005. |
||
| 300 |
_a176p. _billustrations. |
||
| 504 | _aInclude Index. | ||
| 650 | _aE - CRM | ||
| 700 | _aChaturvedi, Braj Mohan | ||
| 942 |
_cBK _2ddc |
||