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| 008 | 200608s9999 xx 000 0 und d | ||
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_a658.8 _bZIK.C |
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| 100 | _aZikmund william g | ||
| 245 | 0 | _aCustomer relationship management -- integrating marketing strategy and information technology | |
| 260 |
_aSingapore _bWiley _c2004 |
||
| 300 | _axix; 79p | ||
| 650 | _aCRM-IT | ||
| 942 |
_cBK _2DDC |
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