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| 020 | _a978-81-315-1728-4 | ||
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| 100 | _aEvans james | ||
| 245 | 0 | _aQuality & performance excellence management , organization and strategy | |
| 250 | _aSIXTH | ||
| 260 |
_aNEW DELHI _bCENGAGE _c2012 |
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| 300 | _a444p | ||
| 942 |
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| 999 |
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