000 00356nam a2200145Ia 4500
999 _c4686
_d4686
020 _a0749438312
041 _aENG
082 _a658.8
_bGAM
100 _aGamble r paul
245 0 _aUp close and personal customer relationship marketing @ work / Gamble R Paul
260 _aLondon:
_bKogan,
_c1999.
300 _axii; 382 p.
650 _aCRM
942 _cBK