| 000 | 00424nam a2200121Ia 4500 | ||
|---|---|---|---|
| 999 |
_c4484 _d4484 |
||
| 082 |
_a658 _bGRA.B |
||
| 100 | _aGraham Brown Mark | ||
| 245 | 0 |
_aBaldrige award winning quality: How to interpret the baldrige criteria for performance excellence 2001 Award criteria eleventh edition / _cMark Graham Brown |
|
| 260 |
_bAmerican Society for Quality _c2002 |
||
| 300 | _axiv; 1105p | ||
| 650 | _aGeneral management | ||
| 942 |
_cBK _2ddc |
||