000 | 00393nam a2200169Ia 4500 | ||
---|---|---|---|
999 |
_c4401 _d4401 |
||
020 | _a8173713154 | ||
020 | _a9788173713156 | ||
041 | _aENG | ||
082 |
_a658.8 _bFRA.C |
||
100 | _aFrances | ||
245 | 0 |
_aCustomer care / _cFrances [and] Roland Bee |
|
260 |
_aHyderabad : _bUniversity Press, _c2000. |
||
300 | _a80p. | ||
650 | _aMarketing | ||
700 | _aRoland Bee | ||
942 |
_cBK _2ddc |