| 000 | 00480nam a2200157Ia 4500 | ||
|---|---|---|---|
| 999 |
_c4373 _d4373 |
||
| 041 | _aENG | ||
| 082 |
_a1.64404 _bSAI.E |
||
| 100 | _aSai kumar, m l | ||
| 245 | 0 |
_aEcrm proceedings of the national conference on e-crm --22-23 february 2002 / _cM L Sai Kumar [and] N Prasanna Balaji |
|
| 260 |
_aHyderabad : _bIPE , _c2002. |
||
| 300 |
_a110p. _billustrations. |
||
| 504 | _aInclude References. | ||
| 650 | _aeCRM Service sector. | ||
| 700 | _aBalaji, N Prasanna. | ||
| 942 |
_cBK _2ddc |
||